Life Insurance Australia :: News
SHARE

Share this news item!

AFCA Sides with Freight Company in Dangerous Goods Disclosure Case

Clarifying Disclosure Obligations for Transporting Hazardous Materials

AFCA Sides with Freight Company in Dangerous Goods Disclosure Case?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

The Australian Financial Complaints Authority (AFCA) has recently ruled in favour of a freight company in a dispute over the disclosure of transporting dangerous goods.
This decision provides valuable insights into the obligations of transport companies regarding insurance disclosures.

The case centred on a freight company whose truck was involved in an accident in March 2024, resulting in the spill of hazardous materials. The insurer, ATL Insurance Group, denied the claim, alleging that the company failed to disclose that it transported dangerous goods, which would have influenced the insurer's decision to provide coverage.

The insurance policy application, completed online through the company's broker, included a section for selecting the primary freight task. The company selected 'deliveries - wholesale (non-containerised)' and did not add a secondary task. The insurer argued that the company breached its duty of disclosure by not selecting the 'dangerous goods' option, especially since the company advertised itself as a specialist in transporting hazardous materials and the vehicle was licensed for such transport.

The freight company contended that at the time of the policy application, it was primarily delivering general freight, with dangerous goods comprising about 10% of its operations. They also noted that the online application did not specifically inquire about the transportation of dangerous goods.

AFCA found that the policy application process lacked clear guidance on disclosing incidental or minor transport of dangerous goods. The authority determined that the company's selection of 'deliveries - wholesale (non-containerised)' was reasonable under the circumstances and that the insurer failed to provide sufficient evidence that the company was primarily engaged in transporting hazardous materials at the time of the policy's inception.

Consequently, AFCA ruled that the insurer should cover the claim up to the policy limits, emphasizing the need for insurers to provide clear and specific questions during the application process to ensure accurate disclosures.

This ruling underscores the importance for both insurers and insured parties to have transparent and precise communication regarding the nature of goods transported. Transport companies should ensure they understand their disclosure obligations, and insurers must provide clear instructions to facilitate accurate reporting, thereby preventing disputes and ensuring appropriate coverage.

Published:Tuesday, 10th Feb 2026
Source: Paige Estritori

Please Note: If this information affects you, seek advice from a licensed professional.

Share this news item:

Insurance News

Strengthening Agricultural Insurance: Rural Affinity and Munich Re's Renewed Partnership
Strengthening Agricultural Insurance: Rural Affinity and Munich Re's Renewed Partnership
10 Feb 2026: Paige Estritori
Rural Affinity has renewed its partnership with Munich Re Specialty - Global Markets under a new five-year agreement, continuing a collaboration that began in 2006. This renewed alliance aims to support Rural Affinity's efforts to expand its agricultural insurance offerings across Australia and introduce new products leveraging technology and innovation. - read more
AFCA Mandates Insurer Payout for Engine Overheating Incident
AFCA Mandates Insurer Payout for Engine Overheating Incident
10 Feb 2026: Paige Estritori
The Australian Financial Complaints Authority (AFCA) has recently ruled in favour of a truck owner whose insurance claim was initially denied following an engine overheating incident. This decision underscores the complexities surrounding insurance claims related to driver negligence and mechanical failures. - read more
AFCA Supports Insurer in Truck Theft Claim Denial
AFCA Supports Insurer in Truck Theft Claim Denial
10 Feb 2026: Paige Estritori
The Australian Financial Complaints Authority (AFCA) has recently upheld an insurer's decision to deny a truck theft claim, citing misrepresentation of the insured's insurance history. This ruling highlights the critical importance of accurate disclosure when obtaining insurance coverage. - read more
AFCA Sides with Freight Company in Dangerous Goods Disclosure Case
AFCA Sides with Freight Company in Dangerous Goods Disclosure Case
10 Feb 2026: Paige Estritori
The Australian Financial Complaints Authority (AFCA) has recently ruled in favour of a freight company in a dispute over the disclosure of transporting dangerous goods. This decision provides valuable insights into the obligations of transport companies regarding insurance disclosures. - read more
Australian Insurers Falling Behind in Risk Preparedness
Australian Insurers Falling Behind in Risk Preparedness
10 Feb 2026: Paige Estritori
Recent findings from PwC's Insurance Banana Skins Survey highlight a concerning trend: Australian insurers are trailing their global counterparts in risk preparedness. The survey, which gathered insights from 698 insurance executives across 42 territories, indicates that Australian insurers scored 6.6% lower on the Preparedness Index compared to the global average. - read more


Life Insurance Articles

Top 5 Reasons to Consider Life Insurance While You're Young
Top 5 Reasons to Consider Life Insurance While You're Young
When you’re young, life is all about new experiences and making plans for a promising future. While factors like travel, career, and relationships often take centre stage, one aspect often overlooked is life insurance. It might seem like something to consider later in life, but starting a policy while you're young can be a savvy financial move. - read more
Life Insurance Comparison: Key Questions to Ask Your Insurer
Life Insurance Comparison: Key Questions to Ask Your Insurer
Life insurance is a crucial consideration for middle-aged to older Australians. It provides financial security for your loved ones in the unfortunate event of your death. Understanding the various options available is vital to making an informed decision. - read more
Understanding the Role of Life Insurance in Financial Security
Understanding the Role of Life Insurance in Financial Security
Life insurance can seem complex at first, but understanding the basics can help demystify this important financial product. At its core, life insurance is a contract between you and an insurer, where the insurer promises to pay a designated beneficiary a sum of money upon your passing, in exchange for premium payments. - read more
The Impact of Parenthood on Your Life Insurance Choices
The Impact of Parenthood on Your Life Insurance Choices
Life insurance, a contract between an insurer and a policyholder, is designed to provide financial protection to loved ones in the event of the policyholder's death. For parents, this protection takes on a new level of significance. The birth of a child heralds a profound shift in priorities, with a focus on safeguarding the future of one's family. Hence, understanding life insurance options becomes a crucial aspect of responsible parenting. - read more
The Digital Age of Insurance: Keeping Costs Down with Online Quotes
The Digital Age of Insurance: Keeping Costs Down with Online Quotes
The horizon of the insurance industry has undergone a transformative shift with the advent of digital technology. With a few clicks, consumers can navigate the once-complex world of insurance policies from the comfort of their home. The digital landscape for insurance services offers unprecedented access to information, comparisons, and instant communication, fostering a more empowered insurance client. - read more


Start Here !
life insurance
Apply now for your free Insurance assessment and price comparisons!

Start Here

Life Cover Amount:
Postcode:

All quotes are provided free and without obligation by a Specialist from our National Broker referral panel. See our Privacy Statement for more details.


Knowledgebase
Actuary:
A professional who analyzes the financial costs of risk and uncertainty using mathematics, statistics, and financial theory.