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How can we help you today?

Whether you’d like to explore Life Insurance Australia options, check your eligibility, or learn more about our referral services, we’re here to assist. You can start your enquiry online and connect directly with a licensed professional suited to your needs.

We also value your feedback and suggestions — they help us continually improve the Life Insurance Australia experience and ensure our services meet the needs of our users.

For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.

Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

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Life Insurance Articles

Life Insurance and Estate Planning: What You Need to Know
Life Insurance and Estate Planning: What You Need to Know
Life insurance and estate planning are critical components of financial security. They ensure that your loved ones are protected financially when you are no longer around. By understanding these tools, you can take significant steps to secure your family's future. - read more
Maximize Your Safety Net: Top Tips for Optimizing Income Protection Benefits
Maximize Your Safety Net: Top Tips for Optimizing Income Protection Benefits
Welcome to a pivotal guide dedicated to empowering you with the essentials of income protection insurance in Australia. As we navigate through times of uncertainty, safeguarding your financial wellbeing becomes not just a priority, but a necessity. Income protection insurance stands as one of the key pillars of financial security, ensuring a steady flow of income during periods when you're unable to work due to illness or injury. - read more
The Digital Age of Insurance: Keeping Costs Down with Online Quotes
The Digital Age of Insurance: Keeping Costs Down with Online Quotes
The horizon of the insurance industry has undergone a transformative shift with the advent of digital technology. With a few clicks, consumers can navigate the once-complex world of insurance policies from the comfort of their home. The digital landscape for insurance services offers unprecedented access to information, comparisons, and instant communication, fostering a more empowered insurance client. - read more
The Impact of Parenthood on Your Life Insurance Choices
The Impact of Parenthood on Your Life Insurance Choices
Life insurance, a contract between an insurer and a policyholder, is designed to provide financial protection to loved ones in the event of the policyholder's death. For parents, this protection takes on a new level of significance. The birth of a child heralds a profound shift in priorities, with a focus on safeguarding the future of one's family. Hence, understanding life insurance options becomes a crucial aspect of responsible parenting. - read more
How to Review and Update Your Life Insurance Policy as Your Family Grows
How to Review and Update Your Life Insurance Policy as Your Family Grows
Life insurance is an essential safety net for families, providing financial security when it's needed the most. As your family grows, the importance of having a well-structured life insurance policy becomes even more critical. In the busy lives we lead today, it’s easy to overlook this crucial aspect of financial planning. However, ensuring your coverage meets your family's evolving needs is vital. - read more

Insurance News

Hutch Underwriting's New Landlord Insurance: A Digital Age Solution
Hutch Underwriting's New Landlord Insurance: A Digital Age Solution
20 Apr 2026: Paige Estritori
In August 2025, Hutch Underwriting unveiled a pioneering landlord insurance product tailored for the Australian market. This policy stands out by integrating cyber protection, addressing the evolving digital risks that modern landlords face. - read more
Allianz Identifies Australian Suburbs with Elevated Landlord Insurance Claims
Allianz Identifies Australian Suburbs with Elevated Landlord Insurance Claims
20 Apr 2026: Paige Estritori
In April 2025, Allianz Australia released a report highlighting Australian suburbs with the highest number of landlord insurance claims. The findings provide valuable insights for property investors, emphasizing the importance of understanding regional risks. - read more
QBE's 2025 Survey Highlights Financial Vulnerabilities Among Australian Landlords
QBE's 2025 Survey Highlights Financial Vulnerabilities Among Australian Landlords
20 Apr 2026: Paige Estritori
In June 2025, QBE released a comprehensive survey shedding light on the financial resilience of Australian landlords. The findings are particularly concerning: 38% of landlords indicated they would encounter financial difficulties if their rental properties became uninhabitable or if tenants defaulted on rent for a period exceeding two to six weeks. - read more
Hutch Underwriting's New Landlord Insurance Policy Integrates Cyber Protection
Hutch Underwriting's New Landlord Insurance Policy Integrates Cyber Protection
20 Apr 2026: Paige Estritori
In August 2025, Hutch Underwriting unveiled a new landlord insurance product tailored for Australian residential property owners. This policy stands out by incorporating built-in cyber protection, addressing the growing digital risks landlords face in today's interconnected world. - read more
Cohabit Unveils Innovative Digital Strata Insurance Solution
Cohabit Unveils Innovative Digital Strata Insurance Solution
20 Apr 2026: Paige Estritori
In a significant advancement for the strata insurance sector, insurtech company Cohabit has launched a digital platform designed to streamline the insurance process for strata schemes. This innovative solution enables property owners and strata managers to review and compare insurance options tailored to their specific buildings, fostering informed decision-making and enhanced transparency. - read more

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Knowledgebase
Term Life Insurance:
A form of life insurance that is a pure protection policy with no cash or maturity value which lasts for a specific length of time, called a term.