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One of the key enhancements in the new policy is the introduction of Lot Owner Contents Insurance. This optional coverage bridges the gap between traditional strata insurance and personal contents policies by covering fixtures and fittings such as home appliances, curtains, blinds, and carpets. This integration allows owners to coordinate claims through a single insurer, streamlining the process and reducing potential delays.
Additionally, the policy now includes Office Bearers Liability as a standard feature. This coverage protects committee members from legal liabilities arising from their duties, acknowledging the complex responsibilities they undertake in managing strata properties.
Kimberley Jonsson, CEO of CHU, emphasized the importance of evolving insurance offerings to meet customer needs. She stated that the upgrade aims to remove complexity, bridge coverage gaps, and ensure better protection for strata residents.
These enhancements are expected to provide strata property owners with more comprehensive protection and a more efficient claims experience, reinforcing CHU's role as a trusted partner in the strata insurance sector.
Published:Tuesday, 6th Jan 2026
Source: Paige Estritori
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