Life Insurance Australia :: News
SHARE

Share this news item!

QBE Leverages AI for Underwriting Processes

QBE Leverages AI for Underwriting Processes

QBE Leverages AI for Underwriting Processes?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

QBE has significantly advanced its deployment of artificial intelligence to bolster its underwriting efficiency and accuracy across various geographical regions.
Following a successful pilot program in North America, QBE has noted a drastic reduction in the review time required for broker submissions by its cyber underwriters-cutting the workload by two-thirds.

Initially introduced in the US in December, the Cyber Underwriting AI Assistant has revolutionized the initial assessment phase. The assistant swiftly evaluates submissions for completeness, appetite, and risk management effectiveness, empowering underwriters to make quicker and more informed decisions.

Building on this momentum, QBE extended the use of this AI tool to its European cyber underwriting team in April, contributing to a cohesive and streamlined process across the continent. Furthermore, the launch of an AI-driven workers’ compensation tool in Hong Kong and Singapore this June marks another milestone, enhancing underwriting activities by deploying AI technology.

QBE is not stopping there. The organization plans to further harness AI to support underwriting operations in its Australia-Pacific division, illustrating its commitment to integrating cutting-edge technology into its global business strategies.

Matt Mansour, QBE's Group Executive for Technology and Operations, expressed the company's enthusiasm about the expansion. “Scaling this tool across QBE is a critical step in our journey to optimize underwriting processes. We aim to streamline large submissions, enhance comprehension, and expedite decision-making, all of which ultimately improve our cyber submission protocol,” he said.

Mr. Mansour emphasizes QBE’s strategic focus on harnessing AI to drive operational efficiency and enhance user experiences for customers, partners, and employees alike. “We are identifying key areas where generative AI can have the most profound impact, such as underwriting, and ensuring its application is both responsible and effective,” he added.

 

Published:Wednesday, 7th Aug 2024
Author: Paige Estritori

Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.

Share this news item:

Insurance News

South-West Queensland Councils Propose Community Insurance Mutual to Combat Rising Premiums
South-West Queensland Councils Propose Community Insurance Mutual to Combat Rising Premiums
21 Apr 2026: Paige Estritori
In response to a dramatic surge in insurance premiums, councils in South-West Queensland are exploring the establishment of a community insurance mutual. This initiative aims to provide more affordable and tailored insurance solutions for local residents and businesses. - read more
Dry Conditions and Rising Input Costs Drive Hay Prices Up in Central West NSW and Bega Valley
Dry Conditions and Rising Input Costs Drive Hay Prices Up in Central West NSW and Bega Valley
21 Apr 2026: Paige Estritori
Farmers in Central West New South Wales and the Bega Valley are grappling with rising hay prices, driven by persistent dry conditions and escalating input costs. These factors have combined to tighten local supply and increase production expenses, impacting both producers and buyers in the region. - read more
APRA Intervenes to Halt Unjustified Premium Increases in Commercial Auto Insurance
APRA Intervenes to Halt Unjustified Premium Increases in Commercial Auto Insurance
21 Apr 2026: Paige Estritori
The Australian Prudential Regulation Authority (APRA) has taken decisive action to address escalating concerns within the commercial auto insurance sector by freezing unjustified premium hikes. This intervention aims to protect independent transport operators and logistics enterprises from potential financial distress caused by substantial increases in insurance costs. - read more
Australian Insurers Face Challenges in Risk Preparedness
Australian Insurers Face Challenges in Risk Preparedness
21 Apr 2026: Paige Estritori
Recent findings from the PwC Insurance Banana Skins Survey reveal that Australian insurers are trailing their global counterparts in risk preparedness, scoring 6.6% lower on the Preparedness Index. This gap highlights the pressing need for the Australian insurance industry to bolster its strategies against emerging threats. - read more
Market Concentration in Australian Insurance Industry Under Scrutiny
Market Concentration in Australian Insurance Industry Under Scrutiny
21 Apr 2026: Paige Estritori
Australia's general insurance market is currently dominated by four major companies-Insurance Australia Group (IAG), Suncorp, QBE, and Allianz-which collectively control nearly 75% of the market. This high level of concentration has sparked discussions about its implications for competition and consumer outcomes. - read more


Life Insurance Articles

Life Insurance Comparison: Key Questions to Ask Your Insurer
Life Insurance Comparison: Key Questions to Ask Your Insurer
Life insurance is a crucial consideration for middle-aged to older Australians. It provides financial security for your loved ones in the unfortunate event of your death. Understanding the various options available is vital to making an informed decision. - read more
The Savvy Consumer’s Guide to Purchasing Life Insurance in Australia
The Savvy Consumer’s Guide to Purchasing Life Insurance in Australia
As the landscape of finance and personal security evolves in Australia, the importance of being insured has never been more prominent. In a world of changing family dynamics, economic pressures, and higher living costs, life insurance stands as a bastion of support ensuring the well-being of loved ones in the event of unforeseen circumstances. - read more
Life After You: Planning Ahead With Quality Life Insurance for Your Family
Life After You: Planning Ahead With Quality Life Insurance for Your Family
Life insurance is a fundamental component of a robust financial plan, yet its significance is often underestimated. It serves as a safety net, ensuring that your loved ones are financially secure in the event of your absence. Understanding life insurance is the first step towards safeguarding your family’s future. - read more
Life Insurance and Estate Planning: What You Need to Know
Life Insurance and Estate Planning: What You Need to Know
Life insurance and estate planning are critical components of financial security. They ensure that your loved ones are protected financially when you are no longer around. By understanding these tools, you can take significant steps to secure your family's future. - read more
Life Events That Should Trigger a Life Insurance Review for Aussie Families
Life Events That Should Trigger a Life Insurance Review for Aussie Families
Life insurance is a cornerstone of financial planning for Aussie families, offering protection and peace of mind. But what happens when the bustling flow of life brings changes? This is where a life insurance review comes into play. A life insurance review is a thorough analysis of your existing policy to ensure it aligns with your current life circumstances and financial goals. - read more


Start Here !
life insurance
Apply now for your free Insurance assessment and price comparisons!

Start Here

Life Cover Amount:
Postcode:

All quotes are provided obligation-free by a participating broker from our national referral partner network. We respect your Privacy.


Knowledgebase
Liability Insurance:
Insurance that provides protection from claims arising from injuries or damage to other people or property