The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.
The insurance sector is gearing up for a significant technological transformation with plans to integrate artificial intelligence (AI) extensively in the coming years.
A survey conducted by Earnix highlights that over two-thirds of insurance companies are planning to deploy AI tools within the next two years.
This trend marks a pivotal moment in the industry's journey toward modernization.
The survey garnered responses from 431 insurance executives spanning Australia, Europe, the UK, the US, and Canada. It reveals a dramatic escalation in the anticipated role of AI. "Insurers reported that they expected the impact of AI to nearly double from the last year to the current year, and then more than triple in the year ahead," noted Earnix. The survey indicates a staggering near six-fold increase in industry leaders' belief in AI's business impact over a three-year period.
Currently, less than a third of these insurance firms actively utilize AI models capable of real-time predictive analysis. Most companies rely on analytics primarily for validation rather than for making optimal decisions, which underscores a gap in leveraging technology fully. Earnix finds that many insurers continue to depend on outdated systems, potentially hindering their ability to keep pace with evolving technologies.
Another key insight from the Earnix survey is that nearly 50% of insurers acknowledge being behind on their modernization goals. This lag could prove challenging in adopting breakthrough technologies, especially those linked to AI, advanced analytics, pricing, and underwriting frameworks.
Despite these hurdles, there is a marked intent across the industry to invest more heavily in AI-driven innovations. Many respondents have highlighted increased spending on regulatory compliance tools compared to the previous year. In particular, 68% of insurers in Europe and Australia reported heightened investments in this area. "Insurers in Europe and Australia may have a slight head start when it comes to implementing new technology to help with compliance," the Earnix report stated.
Looking forward, the industry acknowledges being at least two years away from realizing their full AI and analytics potential. However, this sets a clear trajectory for insurers to follow as they navigate the complexities of modern technology adaptation.
This article is based on findings from Earnix as detailed in a recent report.
Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.
The latest review of the Life Insurance Code of Practice has put mental health cover at the centre of the national conversation about life insurance, disability insurance and income protection. Independent reviewer Peter Kell has completed his final report, outlining 85 recommendations aimed at improving customer protections, claims handling, communication, vulnerability support and the enforceability of the Code. - read more
APRA’s latest update to the general insurance reinsurance framework may sound like a back-office regulatory change, but it has practical relevance for Australian boat owners watching premiums, excesses and renewal conditions. Published on 7 July 2026, the reforms are designed to give general insurers better access to alternative reinsurance arrangements while keeping safeguards in place for policyholders. - read more
New analysis released by the Insurance Council of Australia has put renewed attention on a major cost pressure for NSW businesses: the emergency services levy, commonly known as the ESL. The levy is currently collected through insurance premiums, meaning businesses that choose to insure their assets can face a higher cost for doing so. - read more
New modelling released on 7 July 2026 has added momentum to the debate over how New South Wales funds emergency services, with analysis suggesting that removing the Emergency Services Levy from insurance premiums could deliver meaningful savings for many households and businesses. The findings, commissioned by the Insurance Council of Australia and prepared by Lateral Economics, support a shift away from loading the cost onto insurance policies and towards a broader property-based funding model. - read more
A new cybercrime update has put a timely spotlight on a risk that many beauty businesses still treat as secondary to slips, burns, allergic reactions or damaged equipment. The Australian Institute of Criminology’s latest Cybercrime in Australia report, released on 30 June 2026 and covered by Insurance Business Australia, found that cyber insurance uptake has fallen even as online threats remain widespread. - read more
When it comes to life insurance, a pre-existing condition refers to any medical condition or illness that you have been diagnosed with before applying for a life insurance policy. - read more
Life insurance is a cornerstone of financial planning for Aussie families, offering protection and peace of mind. But what happens when the bustling flow of life brings changes? This is where a life insurance review comes into play. A life insurance review is a thorough analysis of your existing policy to ensure it aligns with your current life circumstances and financial goals. - read more
Life insurance is a crucial consideration for middle-aged to older Australians. It provides financial security for your loved ones in the unfortunate event of your death. Understanding the various options available is vital to making an informed decision. - read more
Life insurance is a crucial part of any comprehensive financial plan, providing peace of mind that your loved ones will be financially secure in the event of your passing. - read more
The digital age has fundamentally transformed how we approach almost every aspect of our lives, including the way we shop for life insurance in Australia. Gone are the days when one had to schedule meetings with insurance agents or flip through pamphlets to understand life insurance policies. Today, obtaining life insurance quotes online has become the norm, offering a hassle-free and incredibly accessible platform for individuals to safeguard their financial future. - read more
Start Here !
Apply now for your free Insurance assessment and price comparisons!
Knowledgebase
Insurance broker: An agent acting on behalf of the insured (not the insurance company) who negotiates the terms and cover provided by the insurer in the insurance policy.
No comments yet. Be the first to share your thoughts.